Payment & Refund Policy

Course fees are shown before payment. For the current manual mobile-money flow, a learner pays the displayed amount, submits the transaction reference, and waits for Main HR verification before the course is unlocked.

Incorrect or duplicate payments

Contact Main HR promptly with the payer name, phone number, transaction reference, course title, and payment date so the payment can be reviewed.

Refund requests

Refund requests are reviewed based on the circumstances, including duplicate payment, payment for a course that cannot be supplied, or other verified processing errors. Access already substantially used may affect the outcome of a refund request.

Support

Contact admin@mainhrug.com for payment support.

For formal legal or regulatory review, Main HR may obtain professional advice appropriate to the jurisdictions in which the Learning Hub operates.